Are you sure you are checking the right account? If you are not seeing money sent to your phone number, please make sure you are checking the right account.

Moniepoint has two banking applications; Personal and Business. You would need to login to the right application to see money sent to your phone number.

To find the funds:

1. Check if you have another Moniepoint account by looking in both the Moniepoint personal banking app (white icon) and the Moniepoint business banking app (blue icon). You can download the second app from your app store.

2. Log in to the other app with the same phone number or credentials.

3. Check your account balance, the funds should be there.

When you login to an account that is linked to your phone number, you should see your phone number as your account number on the dashboard.