If you encounter an error message while attempting to close your account, please consider the following steps:

1. Balance Check: Verify that the account balance is below N10.00. If your account balance is above N10.00, you must transfer the excess amount to another account before proceeding with the closure process.
2. Check for Restrictions: Ensure there are no account restrictions in place. If there's an account restriction, reach out to our support team for immediate assistance.

These steps will help facilitate the successful closure of your account. If issues persist, our support team is ready to assist you.

Do not hesitate to contact us if you have any further questions or require additional information.