I can't find the Close Account option
To close your Moniepoint Account:
- Log in to your dashboard and access ‘Settings’. You can find the settings option by clicking on the photo icon located at the top left corner of the screen.
- Under Settings, choose the 'Close Account' or ‘Delete Account’ option.
- Select the 'Proceed' option to continue with account closure.
- Select the specific account you wish to close.
- Provide the reason for closing the account.
- Complete the face verification process.
- Enter your transaction pin, then continue to submit.
Please note:
- Accounts with restrictions, e.g Post-No-Debit (PND) status cannot be closed until the status is lifted.
- If your account holds over N10, transfer the funds to another account before attempting to delete it.