To receive an update, you must use your device's official app store:

1. Android Users: Updates are found in the Google Play Store.
2. iOS Users: Updates are found in the Apple App Store.

Guidance for Checking and Applying Updates

To ensure you are using the most current version of the app, follow these steps:

1. Open the App Store: Launch the Google Play Store (Android) or the Apple App Store (iOS).
2. Search for the App: Search for our application by name: Moniepoint Personal Banking, Moniepoint Business Banking
3. Check for Updates: If an update is available, you will see an "Update" button on the app's store page. Tap this button to download and install the latest version.

Please be aware that the approval and distribution of app updates are managed entirely by Google and Apple, not our internal teams. This means that:

1. We cannot manually force an update to your specific device or circumvent the official store processes.
2. We cannot resolve issues related to app store functionality (e.g., download errors, store login issues), as these are external services beyond our direct control.