We understand this can happen. Unfortunately, once an airtime purchase has been successfully processed and delivered to a phone number, it cannot be canceled or reversed due to network provider policies.

In some cases, network providers may consider a refund for transactions worth ₦20,000 or more. If your transaction meets this requirement, please contact our support team for assistance.

Tip: Always double-check the airtime amount on your screen before confirming the transaction with your PIN.