I accidentally bought a higher data plan than I planned. Can I get a refund or reversal?



We understand this can happen. Once a data plan has been successfully credited to a phone number, it cannot be canceled, changed, or refunded due to network provider policies.


In some cases, network providers may consider a refund for transactions worth ₦20,000 or more. If your transaction meets this requirement, please contact our support team for assistance.


Tip: Always review the data plan details and volume carefully on the confirmation screen before confirming the transaction with your PIN.