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Dangote Petroleum Refinery & Petrochemicals IPO - FAQs


The Dangote Petroleum Refinery & Petrochemicals IPO FAQ is for informational purposes only. It is not investment advice. Please read the full Prospectus carefully before making any investment decision. If you are unsure, consult a registered stockbroker, financial adviser, accountant, or solicitor.


Overview & Key Offer Details


Dangote Petroleum Refinery & Petrochemicals FZE (DPRP) is offering ordinary shares to the public via an Offer for Subscription to fund its refining and petrochemical expansion


About the Dangote Petroleum Refinery & Petrochemicals IPO


  1. What is an IPO? An Initial Public Offering (IPO) is the first time a private company offers its shares to the public. When you buy shares in an IPO, you become a part-owner of the company. If the company does well, the value of your shares may increase and you may receive dividends.
  2. What type of offering is this? This is an Offer for Subscription. DPRP is creating and selling new shares to the public, and the money raised goes directly to the company to fund its expansion plans.
  3. What is the share price? ₦525.00 per share. This is a fixed price - every investor pays the same amount.
  4. How many shares are being offered? 4,100,000,000 ordinary shares.
  5. How much is DPRP raising? ₦2,152,500,000,000 (Two Trillion, One Hundred and Fifty-Two Billion, Five Hundred Million Naira).
  6. When does the IPO open and close? The IPO is currently open (opens on 14 September 2026 and closes on 13 October 2026).
  7. What will the money raised be used for? The proceeds will partly fund DPRP's expansion programme. See page 156 of the Prospectus for full details.
  8. Is the offer Shariah-compliant? Yes. The offer has been assessed by Buraq Capital Limited (the appointed Shariah Adviser) and has received certification from CBN's Financial Regulation Advisory Council of Experts (FRACE). Investment in the offer shares is permissible under Shariah principles.
  9. What is CSCS? In the Nigerian capital market, the Central Securities Clearing System is the digital warehouse where your shares and securities are safely stored. After allotment, any Dangote Petroleum Refinery shares you purchase will be stored in your CSCS account in your name, which you can access through your stockbroker.


How to Buy the Dangote Petroleum Refinery & Petrochemicals IPO on Moniepoint


  1. Can I buy DPRP shares on the Moniepoint app? Yes. You can subscribe to the DPRP IPO directly on the Moniepoint app.
  2. Log in to your Moniepoint Personal or Business app
  3. From the bottom section of the app, click on Services (just after Cards), or alternatively, from the Services section on the Dashboard, click on More to take you to the Services page
  4. On the Services page, under "Bills and recharges", you will see an Investments option. You can also enter Investments in the search bar on the Services page to find it.
  5. Select Investments from this section and proceed
  6. Select the Dangote IPO offer
  7. Enter the number of shares you want to purchase
  8. Review your order, and confirm with your transaction PIN. Payment is debited from your Moniepoint wallet.
  9. *If you are not seeing the Investments option on the Services page, please update your Moniepoint mobile app to the latest version (from your Play Store or App Store, search for Moniepoint, click on the Update button), then check your app again for the Investments option.
  10. If that still doesn't work, you can uninstall the app and reinstall the app by searching for Moniepoint in Play Store or App Store and click on the Install button.
  11. Can I buy shares through a Moniepoint POS agent? Yes. A Moniepoint POS agent can purchase shares on your behalf using the Buy for Others feature. The agent will enter your BVN, account details, select the offer, and process the subscription. The payment is debited from the agent's Moniepoint wallet. You will receive a printed receipt from the POS terminal.
  12. What do I need before I can subscribe on Moniepoint? You need:
  13. A Moniepoint account with sufficient wallet balance
  14. A BVN
  15. If you do not yet have a CSCS account or CHN, one will be created for you during onboarding on the Moniepoint app.
  16. What is the minimum number of shares I can buy? The minimum is 10 shares. Additional shares must be in multiples of 10 (e.g. 10, 20, 50, 100). At ₦525.00 per share, the minimum investment is ₦5,250.00.
  17. Is there a maximum number of shares I can buy? Yes. Maximum subscription limits are defined per investor category. These are displayed on the offer detail screen in the app before you confirm your order.
  18. How is my total calculated? Total Amount = ₦525.00 x Number of Units. This is calculated automatically in the app as you enter your unit count.
  19. Will I receive a receipt? Yes. A transaction receipt is displayed in the app after a successful subscription. It includes your reference ID, investor ID, CSCS number, CHN, offer details, units, total amount paid, and broker information. You can share or download the receipt, and it is also accessible from your transaction history at any time.
  20. Can I get a refund? Once an IPO subscription is completed, the payment is processed directly to the registrars/issuers for allotment and cannot be canceled or reversed manually before the offer process completes. If you have gotten a transaction successful receipt, Moniepoint is not able to issue a refund for the transaction. However, if your subscription is not fully allotted during the final SEC approval stage, any unallotted funds will be automatically refunded back to your Moniepoint account within 5 business days after the allotment outcome is finalised.


Allotment and Settlement


  1. Does subscribing guarantee I will receive shares? No. Allotment is subject to the outcome of the offer. If the IPO is oversubscribed, you may receive fewer shares than you applied for. DPRP can absorb up to 30% more shares than originally offered (subject to SEC approval), but beyond that, shares will be distributed proportionally.
  2. When will I know how many shares I received? DPRP will publish an Allotment Announcement after the SEC approves the Basis of Allotment. The exact timeline follows the Indicative Timetable in the Prospectus.
  3. When will shares be credited to my CSCS account? Within 15 business days after the SEC clears the Basis of Allotment.
  4. What happens if I am not allotted shares? Any unused portion of your payment will be refunded to your bank account within 5 business days of the allotment outcome.
  5. What happens after allotment? Once your CSCS account is credited and DPRP is officially listed on the NGX, you can buy or sell shares through a registered stockbroker. Moniepoint will notify you in-app when your subscription status changes. Chapel Hill Denham Securities will also contact you directly with updates on your allotment and share crediting.
  6. Where will DPRP shares be traded after listing? On the Main Board of the Nigerian Exchange (NGX). Once listed, you can buy or sell DPRP shares through any registered stockbroker.


Dividends and Returns


  1. Will I receive dividends? Dividends depend on the company's profitability, cash flow, and the Board's decision at the time. There is no guaranteed dividend payment date. If dividends are declared, they may be paid in US Dollars or Naira.
  2. How else can I benefit from this investment? If the share price increases after listing, you can sell your shares on the NGX at a profit through a stockbroker. Share prices can also fall, so this is not guaranteed.
  3. Is there a retail investor incentive programme? Yes, subject to all required approvals. Retail investors who are allotted at least 10 shares and maintain that holding for 12 months from the allotment date will receive 1 free Incentive Share. Maintaining the holding for a further 12 months earns 1 additional Incentive Share. The maximum is 2 Incentive Shares per investor. If you sell your shares below the minimum holding during the qualifying period, you lose eligibility and cannot restore it.


Risks


  1. Is this investment risky? Yes. All share investments carry risk. You could lose some or all of the money you invest. Share prices move up and down based on company performance, market conditions, and global events. Only invest money you can afford to hold for the long term.
  2. What are the main risks? Key risks include: changes in global crude oil prices; currency fluctuations between the US Dollar and the Naira; risks related to the expansion programme (delays, cost overruns, financing); competition from other refineries; and potential changes to the free zone tax benefits the company currently enjoys.
  3. Does the SEC's approval mean it is a safe investment? No. The SEC reviews the Prospectus to ensure it meets regulatory requirements, but does not endorse or recommend the shares. The investment decision is yours to make.


Taxes


  1. Will I pay tax on dividends? Yes. Withholding tax of 10% is deducted at source on dividends. A reduced rate of 7.5% may apply for investors in countries with a Double Taxation Agreement with Nigeria. Consult a tax adviser for guidance specific to your situation.
  2. Will I pay tax if I sell my shares at a profit? Capital gains tax rules may apply depending on the nature of the transaction and your investor status. Please consult a tax adviser for personalised guidance.



More Information


  1. Where can I get the full Prospectus? Download it from refinery.dangote.com or obtain a copy from any of the Issuing Houses or Receiving Banks listed in the Prospectus.
  2. Who are the key parties in this IPO?
  3. Lead Issuing House: Vetiva Advisory Services Limited
  4. Registrar: Coronation Registrars Limited
  5. Auditor: Deloitte & Touche
  6. Reporting Accountant: KPMG Professional Services


If you have questions about your subscription on the Moniepoint app, please contact our support team via any of our support channels.


For questions about the offer itself, allotment, or the Prospectus, contact any of the Issuing Houses or Receiving Banks listed in the Prospectus, or visit refinery.dangote.com.

Last Updated on : 9/14/2026

Can I increase my single airtime/data purchase limit?


For your account security, there are daily and single transaction limits on airtime and data purchases.


What to do:


If you need a higher limit, you can request an upgrade. Go to your Account Profile to check your current account tier and upgrade requirements, or contact our support team for assistance.

Last Updated on : 7/16/2026

I keep seeing a Service Unavailable error when trying to buy airtime or data. What does this mean?


This usually means the network provider (MTN, Airtel, Glo, or 9mobile) is temporarily unavailable or carrying out a system maintenance.


What to do: Please wait a few minutes and try again. If the issue persists, you can try using an alternative network provider (if available) or try again later.


Last Updated on : 7/16/2026

I purchased airtime/data for the wrong phone number. Can it be transferred to the correct one?


We understand mistakes can happen. It may be possible to transfer the airtime or data, but network providers generally prefer to refund the transaction to your Moniepoint account, depending on the available value on the mobile number.


In some cases, network providers may consider a refund for transactions worth ₦20,000 or more. If your transaction meets this requirement, please contact our support team for assistance.


Tip: Always double-check the recipient's phone number before confirming your payment.

Last Updated on : 7/16/2026

I accidentally bought a higher data plan than I planned. Can I get a refund or reversal?



We understand this can happen. Once a data plan has been successfully credited to a phone number, it cannot be canceled, changed, or refunded due to network provider policies.


In some cases, network providers may consider a refund for transactions worth ₦20,000 or more. If your transaction meets this requirement, please contact our support team for assistance.


Tip: Always review the data plan details and volume carefully on the confirmation screen before confirming the transaction with your PIN.

Last Updated on : 7/16/2026

I accidentally bought more airtime than I planned. Can I get a refund or reversal?


We understand this can happen. Unfortunately, once an airtime purchase has been successfully processed and delivered to a phone number, it cannot be canceled or reversed due to network provider policies.


In some cases, network providers may consider a refund for transactions worth ₦20,000 or more. If your transaction meets this requirement, please contact our support team for assistance.


Tip: Always double-check the airtime amount on your screen before confirming the transaction with your PIN.

Last Updated on : 7/16/2026

My data purchase failed, but I was debited and haven't received a reversal. What should I do?


If your data purchase failed but you were debited, your refund is usually processed automatically.


What to do:


  1. Refunds for failed data purchases can take anywhere from a few minutes to 24 hours to reflect.
  2. If you haven't received your refund after this time, please contact our support team with your transaction reference and a screenshot of your debit alert.
Last Updated on : 7/16/2026

My airtime transaction failed, but I was debited and haven't received a reversal.


If your transaction failed but you were debited, your refund is usually processed automatically.


What you should do

  1. Reversals can take anywhere from a few minutes up to 24 hours
  2. If you haven't received your refund after 24 hours, contact our support team with your transaction reference and a screenshot of your debit alert.


Last Updated on : 7/16/2026

I bought data and my transaction was successful, but I haven't received it.


If your data purchase is marked as successful but you haven't received the data yet, it may be due to a temporary delay from your mobile network provider.


What you should do

  1. Check your data balance using your network provider's USSD code or mobile app.
  2. Turn Airplane Mode on and off, or restart your phone to refresh your network connection.
  3. Wait for up to 1 hour, as network delivery delays can occasionally occur.


Still haven't received your data?

If it's been more than 1 hour and your data is still not available, please contact our support team and have your transaction receipt or reference number ready for faster assistance.

Last Updated on : 7/16/2026

I bought airtime and my transaction was successful, but I haven't received it.


If your airtime purchase is marked as successful but you haven't received the airtime yet, it may be due to a temporary delay from your mobile network provider.


What you should do:

  1. Check your airtime balance using your network provider's USSD code. Sometimes the airtime is credited even if you don't receive an SMS notification.
  2. Restart your phone to refresh your network connection.
  3. Wait for up to 1 hour, as network delivery delays can occasionally occur.


Still haven't received your airtime?

If it's been more than 1 hour and your airtime is still not available, please contact our support team for assistance.

Last Updated on : 7/16/2026

Why is my airtime or data transaction status showing as Pending or In-Progress?


Most airtime and data transactions are processed instantly. However, if a transaction status is pending, it usually means we are waiting for a final confirmation from the network provider.


Please give it up to 15 to 30 minutes. If the status does not change to "Successful" or "Failed" after this window, kindly reach out to support with your transaction reference.

Last Updated on : 7/14/2026

I initiated a successful Remita/Other collections transaction, however I inputted the wrong amount or I made the payment to the wrong beneficiary.





Your payment was processed successfully and sent to the biller. Please contact them directly to resolve this, as the record is managed on their end.

Last Updated on : 7/8/2026

I initiated a successful electricity transaction, however I inputted the wrong amount or I made the payment to the wrong meter number.






Your payment was processed successfully and sent to the biller. Since the token is issued directly by them, please contact the biller to resolve this.

Last Updated on : 7/8/2026

Service Unavailable Message when attempting a payment (Bills, Airtime, Data )

This is a temporary issue with the provider, our team is already working on it and service will be back shortly. You can request a notification to be alerted once it's restored.

Last Updated on : 7/8/2026

Successful electricity bill yet to reflect on the customer's meter


  1. Double-check that you entered the full digit token correctly on your meter.
  2. Ensure your meter is turned on and not showing any error codes (e.g., "rejected", "error", or "busy"). If it is, take note of the exact message and contact your electricity distribution company (DisCo) directly for further assistance.


Do not hesitate to contact us if you have any further questions or require additional information.

Last Updated on : 2/9/2026

I carried out a successful prepaid bill payment, but the token is not working


Kindly advise the customer to reach out to the electricity distribution company with the details of the transaction for assistance.


Do not hesitate to contact us if you have any further questions or require additional information.

Last Updated on : 2/9/2026

I did a successful WAEC payment, but the pin was not generated on the receipt, what do I do?


Kindly follow the steps below to get the PIN for a successful WAEC payment:

  • Firstly, confirm if the PIN is available on the online receipt by logging on to your dashboard and navigating to 'All transactions' and searching for the WAEC payment. 
  • If this is unavailable, navigate to History > Local history, then search for the transaction and reprint the receipt. The PIN should be part of the printout.

Do not hesitate to contact us if you have any further questions or require additional information.

Last Updated on : 2/9/2026

My wallet was debited for a failed WAEC transaction without reversal, what do I do?


Please note that when a transaction is declined, an immediate reversal is initiated into your wallet within a 24-hour time frame. However, if the reversal is not processed into your wallet after 24 hours, kindly reach out to our support team with the transaction details for assistance.


Do not hesitate to contact us if you have any further questions or require additional information.

Last Updated on : 2/9/2026

I carried out a WAEC payment and the status shows as pending, what do I do?


Please log in to your online dashboard to confirm the transaction's status. If it displays as 'pending,' kindly allow 24 hours for the transaction's status to be verified. If, after 24 hours, the status remains unchanged and is neither 'failed' nor 'successful,' please contact our support team.

Please note that we advise against retrying the transaction until the status has been ascertained.


Do not hesitate to contact us if you have any further questions or require additional information.

Last Updated on : 2/9/2026

What is to be done if customer claims the WAEC PIN generated is invalid?


Please verify the error response received when the customer enters the WAEC PIN and then contact our support team with the transaction details and the error message for assistance.


Do not hesitate to contact us if you have any further questions or require additional information.

Last Updated on : 2/9/2026