Cards

ARTICLES IN THIS SECTION

Can I use my Moniepoint card outside Nigeria?What does my Moniepoint physical card look like?What is a chargeback?When should I request a chargeback?Is my chargeback is related to fraud?How do I submit a chargeback request?What information do I need to provide to lodge a chargeback request?Is there a deadline to file a chargeback?Are there fees for filing a chargeback?What happens after I file a chargeback?Will I receive an immediate refund for a chargeback claim?Can I dispute a transaction for a subscription I forgot to cancel?What if the merchant provides evidence against my chargeback claim?Is there a guarantee that my funds will be reversed for a chargeback request?Where can I track my chargeback status?What is the next step after receiving the approved receipt for a chargeback request?What if the merchant refuses to resolve after being provided with an approved receipt?When do I complain about a failed card transaction?Does chargeback apply to ATM transactions?What is a Moniepoint card?How do I get a Moniepoint card?How do I unblock my Moniepoint Card?What is the maximum number of cards I can have on my account?Can I use the same card on different Moniepoint accounts?How do I activate my new Moniepoint card?How do I block my Moniepoint card?I forgot my card PIN. How do I reset it?What do I do when I get the error message “exceeds withdrawal limit” when I try to withdraw using my Moniepoint card?What do I do when my new card gives the error “Invalid Transaction”?What should I do if my card is used fraudulently?How can I prevent fraud on my card?What should I do if my card is lost or stolen?Can unauthorized card transactions be reversed?How does Moniepoint protect card transactions?

What does my Moniepoint physical card look like?



Your physical card shows only the Moniepoint logo and card type logo (Verve, Mastercard or Afrigo) on the front, and the card serial number on the back. It does not display your card number, name, or expiry date.


To see your full card details including the card number (PAN), name, and expiry date:


  1. Log in to your Moniepoint app
  2. Select Cards from the dashboard
  3. On the Cards page, go to the Physical Cards section
  4. Click the Details option
  5. Enter your transaction PIN to successfully view the card details