How do I activate my new Moniepoint card?
Open the Moniepoint app and click on the Cards section which can be found in the bottom navigation menu. Please note that you will need the card serial number, found on the back of your physical card or the paper in the envelope your card comes in, to complete activation.
On the Cards page, under “Pending Activation" click “View Details.”
- Click the “Activate Card” icon.
- When the “Have you received the card” message pops up, click "Yes, I have” if the card has been received.
- The Delivery Code section comes up; give the code to the logistics partner who delivered the card, or click “Continue with Activation.”
- Under “Activation Code," either scan the QR code or enter the activation code, which can be found on the letter that comes with the card envelope and click “Next” to go to the next section, which is to set up your card pin.
- On the “Set your Card PIN” section, input your card pin and confirm your card pin.
- Once that is done, input your transaction pin to complete your card activation. Note that the transaction pin is also known as the user pin; it is the pin the customer uses to make a transfer who delivered the card or click “Continue with Activation.”
- Under “Activation Code," either scan the QR code or enter the activation code, which can be found on the letter that comes with the card envelope and click “Next” to go to the next section, which is to set up your card pin.
- On the “Set your Card PIN” section, input your card pin and confirm your card pin.
- Once that is done, input your transaction pin to complete your card activation. Note that the transaction pin is also known as the user pin; it is the pin the customer uses to make a transfer.