Vas Payments

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Why is my airtime or data transaction status showing as Pending or In-Progress?I initiated a successful Remita/Other collections transaction, however I inputted the wrong amount or I made the payment to the wrong beneficiary. I initiated a successful electricity transaction, however I inputted the wrong amount or I made the payment to the wrong meter number.Service Unavailable Message when attempting a payment (Bills, Airtime, Data ) Successful electricity bill yet to reflect on the customer's meterI carried out a successful prepaid bill payment, but the token is not workingI did a successful WAEC payment, but the pin was not generated on the receipt, what do I do?My wallet was debited for a failed WAEC transaction without reversal, what do I do?I carried out a WAEC payment and the status shows as pending, what do I do?What is to be done if customer claims the WAEC PIN generated is invalid?

Why is my airtime or data transaction status showing as Pending or In-Progress?


Most airtime and data transactions are processed instantly. However, if a transaction status is pending, it usually means we are waiting for a final confirmation from the network provider.


Please give it up to 15 to 30 minutes. If the status does not change to "Successful" or "Failed" after this window, kindly reach out to support with your transaction reference.