To change an account name, you navigate to the business. Then, you go to the three dots and choose "view business account". The speaker noted that two business accounts were attached to the business.

The steps for changing the account name are:

• Click on the account you want to change.
• Click on "edit account" or go via "view account details".
• When viewing the account details, the existing account name is visible.
• Click on "edit".
• Close the current name and fill in a new name, for example, "aggregate branch".
• Click on "continue".

A message should appear confirming that the "Account name has been updated successfully".

Once the update is dismissed, returning to the business account details shows the new name reflected.

NB: BRM can ONLY update (add, remove, change) the suffix of a Business account name, Not the Legal business name of a business account