Account Opening And Kyc

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What documents can be used as a Proof of Address to Upgrade to KYC Level 3

To upgrade your KYC to Level 3 on Moniepoint, you can provide any of the following documents as proof of address:


These documents must display your residential address clearly and match the address you entered during address collection.


Utility Bills:

  • Electricity Bill (not older than 6 months)
  • Water, Waste, or Other Utility Bills (not older than 3 months)


Government-Issued ID:

The documents must belong to the user and must not be expired.

  • Permanent Driver's License
  • Permanent Voter's Card


Official & Financial Documents

The documents must belong to the user.

  • Commercial Bank statement (not older than 6 months)
  • Tax assessment
  • Letter from a Public Authority


Property and Legal Documents:

The documents must belong to the user.

  • Solicitor’s letter confirming recent house purchase or search report from the Land Registry
  • Tenancy Agreement



Please ensure the following:


  • The documents must belong to you.
  • The address on the provided document must match the address in our system.


If the address does not match, the document will be declined, and your KYC will remain at Level 2.


How to quickly generate a proof of address with your utility bill


If you do not have any of the documents listed above, you can easily generate a receipt or utility bill from your Moniepoint account, that will satisfy our requirement for proof of address.


To do this;

  1. Log in to your Moniepoint application
  2. On the dashboard, click on Pay Bills
  3. Select the type of Bill payment you want to pay for; The recommended one is Electricity.
  4. Select the Biller (For example, Eko Electricity Prepaid)
  5. Input the meter number that has an address that matches the one on your profile, and confirm the beneficiary returned.
  6. Select the amount.
  7. Click on Send to myself, under customer information.
  8. Click on Continue.


Once this is concluded, this receipt is now a valid proof of your residential address, which you can use for your account upgrade.


Do not hesitate to contact us if you have any further questions or require additional information.