How do I upgrade my KYC Level on Moniepoint

Demilade Egbowon
Demilade Egbowon
  • Updated

To upgrade your KYC (Know Your Customer) level on Moniepoint, please follow these steps:

  1. Open your Moniepoint personal or business app and log into your account.
  2. On the dashboard, locate and click on the menu icon in the top left corner.
  3. Click on the "UPGRADE NOW" button.You will see your current KYC level and the steps required to reach the next level.
  4. Select "Continue Upgrade."
  5. Click on "Fix Now" to begin the process.
  6. Follow the prompts to upload the necessary documents. This may include identification documents, proof of address, and other relevant information.
  7. Once you have provided all the required documents, submit your request.
  8. Our KYC team will review your request promptly.

Thank you for choosing Moniepoint. If you have any questions or need further assistance, please feel free to contact our support team.

Do not hesitate to contact us if you have any further questions or require additional information.

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