I am getting 'Account locked' error while trying to log in to my account/ I forgot my password

Demilade Egbowon
Demilade Egbowon
  • Updated

Kindly follow the steps below to reset your password and unlock your account.

  1. Go to the Moniepoint online platform
  2. Click on ‘Forgot Password'
  3. Enter your username and click on ‘Next’
  4. Enter the OTP sent to your registered phone number 
  5. A password reset link will be sent to your registered email address
  6. Click on the link and follow the prompts to reset your password
  7. Log in to your dashboard with your new password.

Do not hesitate to contact us if you have any further questions or require additional information.

Was this article helpful?

59 out of 88 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.