Personal Loans

All personal loans related inquiries

Why do you need permission to access my device?


Permissions help us verify your identity, ensure secure transactions, and provide a seamless app experience. Your privacy remains protected at all times.

Last Updated on : 7/28/2026

What happens if I pay my personal loan late?


At the moment, repayment periods cannot be extended. You are expected to repay based on the agreed schedule.

Last Updated on : 7/28/2026

Can the repayment period be extended?


At the moment, repayment periods for personal loans cannot be extended. You are expected to repay based on the agreed schedule.

Last Updated on : 7/28/2026

How can I make an early repayment?


You can repay your personal loan early at any time. To make a repayment:


  1. Log in to the app
  2. Click Pay Now in the Loans section
  3. Enter your 4-digit transaction PIN to complete payment


Ensure your account is sufficiently funded before initiating repayment.

Last Updated on : 7/28/2026

How to repay a personal loan?


To repay your personal loan:


  1. Log in to the app and go to the Loans section.
  2. Click Pay Now
  3. Enter your 4-digit transaction PIN
  4. Your repayment will be processed instantly


If your account balance is insufficient, you will be prompted to fund your account before completing the repayment.

Last Updated on : 7/28/2026

Are there any hidden fees?


No, there are no hidden fees. All charges and repayment details are clearly displayed before you accept the loan offer.

Last Updated on : 7/28/2026

What is the maximum loan amount one can receive for personal loans?


The maximum loan amount depends on your eligibility and account history with Moniepoint. Your approved loan limit will be displayed in the app during application.

Last Updated on : 7/28/2026

What are your Terms of Use and Privacy Policy?


You can read our full Terms of Use and Privacy Policy on our website or within the app. They outline your rights, responsibilities, and how we handle your information.

Last Updated on : 7/28/2026

Can I trust Moniepoint with my identity and bank account details?


Yes. We prioritise your security. All data is encrypted and handled in accordance with strict privacy standards.


Your information is never shared with unauthorised parties.

Last Updated on : 7/28/2026

How long does the personal loan application process take?


The loan application process is quick and typically takes about 2 minutes. Once approved, funds are disbursed instantly to your account.

Last Updated on : 7/28/2026

How do I check my repayment balance and payment date?


You can view your outstanding balance and repayment schedule for your personal loans directly in your Moniepoint Personal banking account.


Notifications and reminders are also sent before each due date.

Last Updated on : 7/28/2026

Why was my personal loan application rejected?


Loan rejections may occur due to eligibility criteria not being met, such as credit history, outstanding loans, or inconsistent account activity.

Last Updated on : 7/28/2026

Do I need documents or a collateral to apply for a personal loan?


No, you do not require any physical documents or collateral to apply for our Quickmonie loan.


Your eligibility is assessed based on your financial profile and activity within our system.

Last Updated on : 7/28/2026

Where is my personal loan disbursed to?



Your loan will be sent directly to your Moniepoint personal banking account once it is approved.

Last Updated on : 7/28/2026

How do I apply for a personal loan?


To apply for a personal loan on Moniepoint, you must meet the following criteria:


  1. Be a personal banking customer.
  2. Have an active Moniepoint personal account for at least six months.
  3. Consistently use your Moniepoint personal account for your transactions.


Steps to Apply


  1. Log in to your Moniepoint Personal account
  2. Tap the Loan icon.
  3. Select the loan type
  4. The system will display the amount you qualify for.
  5. Enter the required details as prompted.
  6. Review the loan terms carefully and accept offer.
  7. The loan will be disbursed directly to your account, and your repayment schedule will be visible in the app


Last Updated on : 7/28/2026