If you encounter the error message “You are not permitted to perform this operation” while using the code *5573*27#, please follow these guidelines:

1. First Attempt: Please be patient and wait a short while before trying again, as this issue is actively under investigation.
2. Second Attempt & Eligibility: If you try a second time and still receive the error stating you are not authorized, this indicates you are not eligible for this relief program.

How to Accept & Receive Your Funds

Follow these steps to claim your funds after receiving a payment notification via SMS:

1. Dial the Provider Code

Open your phone's dialer on the device holding the SIM card that received the SMS notification. Dial the provider code specified in your text message (e.g., *5573*27#).

2. Follow On-Screen Prompts

Follow the interactive USSD prompts on your screen to authorize and accept the transfer.

3. Confirmation & Balance Update

Once you confirm acceptance:

1. A confirmation SMS will be sent to your phone verifying the completed transaction.
2. Processing Time: After receiving the confirmation SMS, please wait a few hours for your mobile wallet to be credited with ₦50,000.

Important: Ensure you dial the code directly from the phone number that received the original SMS notification. Attempts from unauthorized numbers will fail authorization.