I keep getting an error message while trying to close my account

Demilade Egbowon
Demilade Egbowon

If you encounter an error message while attempting to close your account, please consider the following steps:

  1. Check for Restrictions: Ensure there are no account restrictions in place.

  2. Balance Check: Verify that the account balance is below N500.00.

    • If there's an account restriction, reach out to our support team for immediate assistance.
    • For account balances above N500.00, transfer the excess amount to another account before proceeding with the closure process.

These steps will help facilitate the successful closure of your account. If issues persist, our support team is ready to assist you.

Do not hesitate to contact us if you have any further questions or require additional information.

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