I carried out a WAEC payment and the status shows as pending, what do I do?

Moniepoint UK
Moniepoint UK
  • Updated

Please log in to your online dashboard to confirm the transaction's status. If it displays as 'pending,' kindly allow 24 hours for the transaction's status to be verified. If, after 24 hours, the status remains unchanged and is neither 'failed' nor 'successful,' please contact our support team.

Please note that we advise against retrying the transaction until the status has been ascertained.

Do not hesitate to contact us if you have any further questions or require additional information.

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