Kindly follow the steps below to raise a ticket on Zendesk for this to be treated:
- Click here to raise a ticket.
- Sign up and create an account.
- Under “Nature of Moniepoint Enquiry”, click on the drop-down, and select “Account Enquiry”
- Under “Nature of Account Enquiry”, select "Reset Password"
- Enter the description of the issue in the description box and attach an image of the error you are getting when trying to access your official Moniepoint email address.
- Click on “submit” and wait for feedback on the ticket raised.
Do not hesitate to contact us if you have any further questions or require additional information.