I mistakenly sent money into the wrong account, please help me!

Demilade Egbowon
Demilade Egbowon
  • Updated

Kindly reach out to our support team providing the receipt of the transaction and details of the correct account you intended to make the transfer to. Our team will reach out to the bank for a possible recall of funds.

Kindly note that the recall of funds is dependent on : 

  1. Availability of funds in the beneficiary's account
  2. Consent of the beneficiary 
  3. Discretion of the beneficiary and it’s Financial Institution.

Do not hesitate to contact us if you have any further questions or require additional information.

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